Unsolicited, unwanted advertising email, commonly known as "spam", has become a big problem. It's reached such proportions that most email services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good Emails from the bad ones.
The format and language in many emails sometimes causes them to be filtered out as spam. In many cases the intended recipient of the email is not notified and neither is the sender, that emails didn't get through.
There is something you can do to keep your important messages from falling into the false positive trap. You can fight the blacklists with a "whitelist".
Below are instructions for some of the more popular ISP's.
Gmail
Gmail offers an option to add specific addresses or domains as "safe" so they aren't automatically marked as spam.
Log into your gmail account
Click the gear icon and select “Settings”
Quick Settings will appear and click on “See all settings”
Click the “Filters and Blocked Addresses” Tab
Click “Create a new filter”
In the popup, add the email address you want to whitelist in the “From” section
If you want to whitelist the whole domain, you can enter it like ("@example.com")
Click on “Create filter”
Whitelisting in Gmail mobile app
Open the Gmail app
Navigate to Spam or Junk Folder
Click on the message you got from the email you want to whitelist
Select the option "Report not spam"
Yahoo
There are two options to whitelist for yahoo
If you have already received an email from the email account you want to add
You can highlight the email and mark as “Not Spam”
Or follow the steps below
Log into your yahoo account
Click on the gear icon and then click on more settings
On the left panel, click on “Filters”
Click “Add new filters”
Add the email or domain that you want to whitelist
Whitelisting in Yahoo Mobile App
Open Yahoo app
Click on the sidebar
Click on the “Spam” folder
Find the email you want to whitelist
Click "Move" and then click "Inbox"
Outlook
Log into outlook account
Click on gear icon and click “View all Outlook settings”
Click on “Junk Mail”
Under “Safe Senders and domains” click on the “Add” button and add the email or domain you want
For domains, remember to add the @ before the domain so it will whitelist the exact name
Whitelisting in Outlook App
Open Outlook app
Click on the message that you want to whitelist
Click on the three dots in the top right corner
Click "Move to focused inbox"
When the pop up screen comes up, click "Move this and all future messages"
Apple Mail Application
Select Mail | Preferences from the menu bar in Mac OS X Mail
Click the Rules tab (the last tab)
Click “Add Rule” Type a name in the Description field, such as "Whitelist: example.com" to identify the new rule
Criteria reads If any of the following conditions are met and that the “From” field is followed by “Ends” with
Enter the domain name you want to whitelist in the field next to the “Ends”
Add an @ sign before the domain name to make the filter specific.
ex, to whitelist all mail from the example.com put domain type "@example.com"
Perform the following actions section set the three fields to Move Message, to the mailbox, and Inbox or a different target folder.
Click OK to save the rule.
Close the Rules window.
Whitelisting in Apple Mail App
Apple Mail doesn’t have the option to whitelist. Instead, all you can do is mark something as “Not Junk”
Open your Mail app
Go to the “Mailboxes” screen
Click the “Junk” folder
Find the email you want to whitelist and swipe left to see options
Tap the “More” button
Tap the “Move to inbox” button
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